Engineering Technician/IT Support (Activity Contract Technical Representative- ACTR)

Epsilon Systems Partners is seeking a full time Engineering Technician/IT Support (Activity Contract Technical Representative- ACTR).
Summary: Working within guidance of the Activity Contract Technical Representative (ACTR). The candidate will perform tasks supporting NMCI and other enterprise operations.
Duties and Responsibilities:
Conducts asset inventories and maintaining the data records in a database designed for that purpose.
Prepares and submit Move/Add/Change (MAC) requests.
Coordinates NMCI deployments with NMCI contractor points of contact.
Administers inventory, and troubleshoots multifunction devices delivered under Defense Logistics Agency (DLA) lease.
Coordinates special NMCI activities, such as seat refreshes and building rehabilitations.
Works with the ACTR on NMCI related matters.
Coordinates the delivery of NMCI services with the respective Corona Departments.
Produces reports and provide metrics as need occurs to support the foregoing tasks.
Provides Windows-network based File Share administration on remote file shares.
Performs escorting duties as needed.
Required Qualifications:
High School diploma or equivalent
Minimum 2 years of experience
Ability to obtain and maintain a Secret Security Clearance
Ability to communicate orally in order to gather and provide information and present conclusions and recommendations
Ability to understand and use office productivity software including the Microsoft Office 2010 suite of software (Word, Excel, Outlook, PowerPoint, Access, Visio)
Ability to understand and use web-based applications
Ability to review, monitor, and verify details in large data collections
Knowledge of the NMCI contract to include the Contract Line Item Numbers (CLlN) in order to determine that the correct item was ordered/delivered
Knowledge of the NMCI related computer based tools, i.e. NMCI Enterprise Tool in order to maintain asset inventories, process MAC requests, and produce reports
Skill in written communication in order to compose easily understood and logical correspondence and reports
Skill in gathering, organizing, and analyzing data in order to determine whether information is valid and pertinent to a specific situation
Skill in trouble shooting computer configuration problems (physical connections, driver issues, etc.)
Skill in trouble shooting computer network problems (physical connections, configuration settings, etc.)
Skill in identifying potential problems, and identifying potential resolutions to the ACTR
Knowledge in File Share Administration:
Data management of files on a server.
Responsible for managing documents in S drive folders for each department at NSWC Corona.
File Security/Archival Policy
Knowledge in Quota Management/tool set management
Preferred Qualifications:
Bachelor Degree in any IT related field
ADA Notations:
Regular communication (hearing/speaking).
Noise conditions range from very quiet to very noisy.
Prolonged use of computer (typing and keyboarding).
Frequently required to sit for long periods of time, stand, walk, and may occasionally lift and move at least 25 pounds.
Ability to travel by car, air or other means of transportation, if required.
Epsilon Systems Partners and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.

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