Veterinary Receptionist
Norco Animal Hospital Norco Animal Hospital Norco, CA Norco, CA Full-time Full-time $17 - $20 an hour $17 - $20 an hour 2 days ago 2 days ago 2 days ago Norco Animal Hospital is looking for professional, career minded Veterinary Receptionists who are growth oriented.
We have a large customer and doctor network and growing, so our caseload is diverse, challenging, and fun! We have two locations, all off the I-15, serving Southwest Riverside County.
Our locations are located in Norco and Lake Elsinore.
We offer competitive compensation along with a comprehensive benefits package that includes medical/dental/vision, Continuing Education, paid vacation, emergency childcare benefits, generous personal pet care discounts and more! We are looking for Receptionists that share our values! Our values are Full Commitment, Hospitality, Accountability, Diversity, Collaboration and Positivity.
MISSION:
Strengthening the bond between people and their pets by caring for pets and the people who love them Requirements Excellent and professional communication skills, verbally and in writing Great listening skills with ability to handle complaints and unpleasant customers Ability to get along with customers and employees, on the phone and in person Proficient in Excel (Spreadsheets) and Word Proficient in Email Willing and able to work a flexible schedule that includes a weekend day Strong time management & Organizational Skills Minimum 1 year of veterinary experience, training or work related to the veterinary field.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Allergies to animals must be controllable through medication The ability to sit or stand for the duration of 8-10 hours a day Ability to type 40 wpm Visual acuity sufficient to maintain accurate records, recognize people and understand written directions Ability to speak and hear sufficiently to understand and give information in person and on the phone Ability to work well under pressure Ability to lift up to 35lbs Duties Greet all clients Use superior customer service Answer telephones Assist clients when checking in or out Verify and update client information, pet information and vaccine schedules Schedule appointments for exams, procedures and take medication refill requests Make boarding reservations Check in and out appointments for exams, run in backs, boarding, grooming and surgery Daily reconciliations and deposits Complete daily checklists Monitor front lobby and reception area in order to maintain a clean and organized area for clients Be willing and able to cover shifts, work evenings, weekends and overtime if requested by management Maintain a professional attitude and appearance at all times Must be client focused at all times Excellent and professional communication skills, verbally and in writing Great listening skills with ability to handle complaints and unpleasant customers Ability to get along with customers and employees, on the phone and in person Proficient in Excel (Spreadsheets),Word, Gmail and Google Documents Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
10 hour shift Work setting:
In-person Application Question(s):
We are looking to fill a full time position.
The position we are looking to fill will be for four ten hour shifts a week that includes a weekend day.
We are open seven days a week.
Do you have any specific days or hours that you are not available to work? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We have a large customer and doctor network and growing, so our caseload is diverse, challenging, and fun! We have two locations, all off the I-15, serving Southwest Riverside County.
Our locations are located in Norco and Lake Elsinore.
We offer competitive compensation along with a comprehensive benefits package that includes medical/dental/vision, Continuing Education, paid vacation, emergency childcare benefits, generous personal pet care discounts and more! We are looking for Receptionists that share our values! Our values are Full Commitment, Hospitality, Accountability, Diversity, Collaboration and Positivity.
MISSION:
Strengthening the bond between people and their pets by caring for pets and the people who love them Requirements Excellent and professional communication skills, verbally and in writing Great listening skills with ability to handle complaints and unpleasant customers Ability to get along with customers and employees, on the phone and in person Proficient in Excel (Spreadsheets) and Word Proficient in Email Willing and able to work a flexible schedule that includes a weekend day Strong time management & Organizational Skills Minimum 1 year of veterinary experience, training or work related to the veterinary field.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Allergies to animals must be controllable through medication The ability to sit or stand for the duration of 8-10 hours a day Ability to type 40 wpm Visual acuity sufficient to maintain accurate records, recognize people and understand written directions Ability to speak and hear sufficiently to understand and give information in person and on the phone Ability to work well under pressure Ability to lift up to 35lbs Duties Greet all clients Use superior customer service Answer telephones Assist clients when checking in or out Verify and update client information, pet information and vaccine schedules Schedule appointments for exams, procedures and take medication refill requests Make boarding reservations Check in and out appointments for exams, run in backs, boarding, grooming and surgery Daily reconciliations and deposits Complete daily checklists Monitor front lobby and reception area in order to maintain a clean and organized area for clients Be willing and able to cover shifts, work evenings, weekends and overtime if requested by management Maintain a professional attitude and appearance at all times Must be client focused at all times Excellent and professional communication skills, verbally and in writing Great listening skills with ability to handle complaints and unpleasant customers Ability to get along with customers and employees, on the phone and in person Proficient in Excel (Spreadsheets),Word, Gmail and Google Documents Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule:
10 hour shift Work setting:
In-person Application Question(s):
We are looking to fill a full time position.
The position we are looking to fill will be for four ten hour shifts a week that includes a weekend day.
We are open seven days a week.
Do you have any specific days or hours that you are not available to work? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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